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How to make an insurance claim

MCN, 23 March 2012 11:56

If you ever have to make a claim, keeping your wits about you at the time will pay dividends when it comes to getting your claim settled quickly and fairly. Your insurer will need to know this basic information: Date, time and place of the incident; details of the other vehicles involved; details of the police officer in attendance. Finally, ...

Wheelie was nothing to do with accident

MCN, 10 December 2010 13:30

Q. I have an insurance claim going through following a bike accident in the summer. My bike was damaged with repairs costing £1100 and I got away with cuts and bruises. The accident happened when a car pulled out across me while I was filtering at a low speed and with no junctions ahead for some distance. My opponent’s insurer ...

Legal: Do I have to accept salvage value?

Chris Dabbs, 03 December 2010 16:07

I have an ongoing liability case in which the third party's insurance has deemed my vehicle a total loss. Its pre-accident value has been placed at £3000 and the salvage at £900. They have sent me an interim without prejudice payment at £2100 to avoid unnecessary storage and vehicle hire charges. I am happy with the pre-accident value but not ...

Insurance advice: What to do if you hit a patch of diesel

Chris Dabbs, 01 October 2010 16:03

John Randell from Swansea was on his usual way home from work recently when his bike hit a patch of diesel, destroying his bike and fracturing his arm and leg. “I don’t see why I or my motorcycle insurance should have to pay for this, but I’m not sure where I stand? The first thing he should do if he ...

Bike insurance advice: What happens when you have an accident in a bus lane

Anonymous, 20 August 2010 19:00

Riding in bus lanes is slowly starting to be allowed in towns and cities, but often with specific time limits. So what happens when you’ve had a prang when a car has turned across you and you realise that you weren’t actually permitted to use the bus lane at that time of day? There was a case where the county ...

Can I bring a claim if I was speeding when knocked off?

MCN, 06 August 2010 16:16

Even if you were speeding when you are involved in an accident, you can still make a claim. Save cash on motorcycle insurance with MCN Compare Robert Allen from Maidstone was in a nasty crash a few years ago along a country road, when he collided with a car pulling out of a junction on his left. "I have to ...

Motorcycle insurance: How to claim for a crash on mud

Chris Dabbs, 16 July 2010 17:25

If you lose the front of your bike on mud and straw while braking at a T-junction on a country lane like Rob McLean did, then you may be able to claim compensation. “Judging by the tyre tracks the mud and straw was left by a tractor. There had been some overnight rain but the road surfaces were dry apart ...

Motorcycle insurance advice: moving house

MCN, 25 June 2010 16:49

Hands up who’s put important paperwork from their insurance company in the 'filing' pile and forgotten to look at it? Or maybe you’ve moved house and forgotten to tell your insurer your new address and that renewal notice hasn’t reached you? That’s what happened to Terry Cuthbert from London: “I was riding my bike along Bromley High Street a month ...

Legal advice: Mud on the road caused crash

Chris Dabbs, 25 June 2010 13:27

“I was riding past a building site and the lorries using the site must have pulled out the mud so the road was covered in it. I slowed down but I couldn’t stop the front wheel slipping out from under me, leaving me with a broken thumb and fractured arm. I have photographs of the road which were taken on ...

Motorbike insurance advice: Claiming from a cyclist

MCN, 18 June 2010 13:47

Rob Inder was recently involved in an accident with a cyclist, which damaged him and his bike quite seriously. His insurance company were notified and have put him onto their recommended solicitors. Multiple witnesses and a police investigation place the cyclist firmly at fault, but as the cyclist doesn't have third party, claiming can be tricky. The Motorist Insurers Bureau ...