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TDMANDY

Joined:

Sep 08

Posts: 3

TDMANDY says:

BMW Reliability? A fallacy!

Having read various recent articles over the reliability (or otherwise) of BMW's, I thought I would add my brief contribution. Having suffered the delights of BMW car ownership some years ago (poor service, poor build qulity, major reliability issues), for some strange reason I decided to forget all those memories and purchase an R1100SS from a BMW franchised dealer. 800...

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  • Posted 6 years ago (17 September 2008 15:40)

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TrumpetTriple

Joined:

Aug 02

Posts: 538

TDMANDY

How relevant is this posting , something that happened to you in the late 1990's !!

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TDMANDY

Joined:

Sep 08

Posts: 3

TDMANDY says:

TrumpetTriple

My posting is very relevant, given that it happened in 2004. Not the 1990'S as you have wrongly assumed. Subsequently I have spoken to many other BMW owners (most of whom are ex-BMW owners now!!) who have all had similar problems - either in the late 1990's or bang up to date. One friend of mine had a new R1200GS. Heavily pampered, it gave him nothing but trouble - gearbox, engine, suspension. And yes, he had exactly the same problems with BMW service as I had. And that was last year. It makes no difference when it was - BMW's have always been over-rated, over-priced and fragile to say the least. But I suppose as long as they continue to sell their products (bikes and cars) by the shed-load to an unsuspecting and gullible public then their indifference to customer service and quality of product will never improve.

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eatcs01

Joined:

Aug 02

Posts: 3260

eatcs01 says:

R1200GS

Personally I just LOVE the 1200gs. But I used to love the 1100gs when that came out, which was LOOOOOONG before Ewan & Charlie made them famous. MAybe one day I'll be able to afford one.

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tl1000kid

Joined:

Aug 02

Posts: 103

tl1000kid says:

R1200GS

BMW R1200GS - best bike I've had in thirteen years of riding. Best dealer service I've ever had.

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TrumpetTriple

Joined:

Aug 02

Posts: 538

TDMANDY

I stand corrected reference timescale , however looking at it from another viewpoint 3 people have posted on here since that article appeared in MCN. From the 1,000's of BMW bikes sold every year it is only a tiny percentage of people with a problem , they sell a lot of cars so again i'd suggest your experience was in a very tiny minority. I've got a Triumph( obviously ) and this is my 5th of the Hinkley triples since 1994, my first and 4th one had plenty of issues with reliability , the others were great , these things happen , Triumph are marketed as a quality machine as well. The japanese machines are not immune to it either , it's just keeping it in context...

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thedukeofhunslet

Joined:

Nov 07

Posts: 35

I bought two

The reliability issues noted have been about recent bikes. You bought an R1100S ? When was this? Before the boar war or after the battle of hastings? They stopped development in 2002!!! I am the proud owner of an R1200S and an R1200GS. Love em. So much easier to ride fast then my R1 was. Quality is better. Fairing panels are all stainless screws. Manufacturers don't like using stainless on engines as the metal grading doesn't allow them the ability to specify the exact tensile strength needed for the application. R1200GS heavey??? fully fuelled with 33 litres my adventure is lighter then my old XJR1300 was dry! Some people expect too much of a bike if you ask me! Did you want the R1200GS to be as light as an R6 or something???

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Mr.Number

Joined:

Nov 07

Posts: 179

Mr.Number says:

BMW

TDMANDY, 4 people have replied to the comments in your report, not including myself. 3 of them have provided positive feedback on BMW bikes. 3 out of 4 aint bad is it ? ALL manufacturers will suffer criticism at some point. I just think you were very lucky to have the opportunity to vent your opinion on a website like MCN, which has many viewers. I have owned BWM cars over the years, all 3 series, and the build and ride quality are superb. I have a couple of friends who own the F650 range of BMW bikes, and neither report any problems, infact quite the opposite, especially fuel economy. Will you use MCN when your next vehicle lets you down, whether that be Yamaha / Kawa / Suzuki etc ??

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hirsty2

Joined:

Sep 07

Posts: 1

hirsty2 says:

Bike issues, or rider?

A very odd set of comments indeed Mr Mandy, and an isolated case based on most that I've read. I've had two pre-registered BMW dealer supplied bikes back to back & am unlikely to go elsewhere for my next one. Dealer service from Bahnstomer, Vines & Dalkeith has been impeccable. I think you have some wider issues than just the bike/dealer.

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Big_Boomer

Joined:

Oct 05

Posts: 22

Big_Boomer says:

What do you pay for?

I have 2 BMW riding friends. One has an ancient K100 and the other an R1150GS Adventure. Both love their bikes but neither are very happy with the local BMW dealer after multiple cockups and lies. Now cockups can happen anywhere, but lies are going to kill your business pretty fast. One now goes to another BMW dealer and the other has a local ex-BMW mechanic do his. With BMW you are paying a premium over most other brands (certainly over the Japanese equivalents) and so you should get BMW backed and ENFORCED quality at the dealers. Personally, I think if you want to pay for a badge (be it HD or BMW or whatever) you go for it, but if you get let down, by all means let others know about it. Personally I prefer Kawasaki's and my local dealer John E. Vines of Rayleigh is excellent. The bike is pretty damned good too (1400GTR).

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jonmgoo

Joined:

Jun 07

Posts: 48

jonmgoo says:

BMW own up!!

I think all the people who have refused to believe that BMW have quality issues should read the other threads, BMW themselves have admitted to various quality problems due to the success of the GS range, they have openly admitted that in order to satify the orders from dealers they are shoving the bikes out the door. BMW charge considerably more for their product than their rivals, based on the premis that their product is of a higher quality. For a company to knowingly send a product out the door with known quality issues is simply taking its customer base for granted.

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