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fuzzrr

Joined:

Sep 06

Posts: 8579

fuzzrr says:

MCE INSURANCE COMPANY - STAY AWAY !!!!

F*ckin arseholes !!!

I got  phone call off them on Friday offering to give me a quote.  I told the guy I was just about to start work and if he was quick then fine.  He lopped £100 off my initial renewal, but I was unable to give him the bike registration as I didnt know it.  He said not to worry, but to give my payment details and he woud phone me back the next day to complete the policy information......

Meanwhile, my present insurance company, dropped my excess and lopped anothe £50 off the MCE quote.

I phoned MCE back the following day to tell them I had a better offer, and to delete my payment details as I wouldnt be proceeding with the policy.  The t*ats had already processed the payment. Not only without all my bike details, but also a full 2 weeks in advance of when the policy was suposed to start!

They were adament that there was a policy in place. And after asking many times about how could such a policy exist without them knowing the exact identification of the bike, they are not accepting that it is impossible to have an insurance policy without the registration number.

I put it to them many times basically, that I could take ANY Triumph Daytona out tomorrow and I would be covered fully comp as if it was my own. They declined to answer. I asked them to send me out a copy of the cover note, they declined, as they couldnt, as they didnt know the reg number.......

So.  They stung me for £30 to cancel the 'non-existant policy'...... I cancelled it Saturday, but lo and behold the payment left my account today.  And whats best, it could take up to 30 days for them to put it back, minus the 30 quid.

Now £30 isnt a great deal of money, but I am fucking livid. Personally, and if you think I am wrong then just say, personally i think they were morally wrong to take that payment without all the details of the bike.  How the hell do they know what triumph they have allegedly insured?

I may have been hasty to hand over the payment details, but, that is besides the point.  I sent them an email, on Sunday complaining but no reply.  I sent another today, and phoned them to be told the same bullshit, that the bike was insured!! Well, A) the policy wasnt due to start until the 2nd week of July and B) how the fuck is an anonymous bike insured by them???

Well im in touch with the Insurance Ombudsman now. And if the worse comes to the worse I will take them to a small claims court for the £30 and any interest the theiving fuckers owe me.

Also note.  It takes a maximum of 1 minute on hold to get through to their 'lets rob your money' quote line.......But it take atleast 15mins on hold to get any fucking joy on their 'we talk a load of bullshit' cancellation line.

Be carefull with these fucking cowboys.  God help you if you need to make a claim off the c*nts !!!

I will bump thispost for the next fookin millenium.  If I put one person off taking insurance off the t*ats i'll be happy.   Oh yeah, there are cheaper insurers out there to. C*nts. :mad:

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  • Posted 6 years ago (30 June 2009 13:56)

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philehidiot

Joined:

Feb 09

Posts: 4759

philehidiot says:

Morons

I'm sick of them.

They won't compete, their cancellation policy is insulting, they can't get their facts straight (was told a years no claims which was floating around was valid 'til October this year, when I come to use it, it has expired I'm no expert, but I don't think it's October), you ask for quotes and they don't get back to you, you ask for amendments, they don't get back to you.....

They were good for claims and their breakdown assistance was good, but otherwise they're a mess.

Frankly, the amount of complaints about this company on these forums seems to exceed any other company by a dangerous amount.

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staffsknot

Joined:

Jun 08

Posts: 2173

staffsknot says:

Fuzzrr

You could get the credit card company on them and say you never authorised the payment as they told you it wouldn't be taken until you supplied all the details.

Besides there is a cooling off period where you shouldn't have to pay an admin fee as far as I know. I've seen these on other sites before now.

I know how livid you feel, Monday morning I asked a Virgin Trains bloke on the info desk if I could use my advance ticket to hop on the train 20 mins earlier than the one it was booked for. He said yes, "Train Manager" said no... after we left the station and they could sting me for £100 to sit in the same seat on the same journey and get me there late - but apparently it's my job to be on the correct train.

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gsxrrrrrrr

Joined:

Aug 08

Posts: 7

gsxrrrrrrr says:

Hastings direct

I agree with the guys who are with Hastings. I was amazed to get cover for the gsxr750 for £106. Complete with helmet and leathers cover!:biggrin:

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fuzzrr

Joined:

Sep 06

Posts: 8579

fuzzrr says:

BUMP

MCE Feckin feckfaceing feckers of feckville !!!!

I will be Triumphant......................


See what I did there??????? :biggrin:











Ohh f*ck it im off to bed. :sleep:

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joeslow

Joined:

Mar 07

Posts: 1464

joeslow says:

el bumpo

Amigos

:biggrin:

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braze

Joined:

Jul 09

Posts: 9

braze says:

insurance

with any contract you will have a cooling off period 7 days min upto 30 days tell them to reimburse you the amount you have payed or you will take them to small claims court

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Blader2005

Joined:

Dec 08

Posts: 1545

Blader2005 says:

Braze

is right fuzzrr... by law you as a buyer have a legal right to cancel ANY contract within 7 days WITHOUT PENALTY.

If they wont reimburse your full amount, and any charges you may incur, then, as said before, take them to small claims court.. im sure they will back down then..

 

(but, gotta agree, insurance companies are all Feckin feckwithead feckfaced feckers)  

 

(except Footman James.. cant fault them really!) :biggrin:

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joeslow

Joined:

Mar 07

Posts: 1464

joeslow says:

Ker-choing

MCE bump

:biggrin:

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steve.g

Joined:

Jan 08

Posts: 5770

steve.g says:

how odd!

got a call on mobile today, driving back from scotland.

 

" hello there, just a reminder your insurance is up for renewal, we can give you a great deal today if you renew"

 

told em " my insurance is not up for renewal for two months at least...who are you?"

 

"well its up for renewal as you asked me for a quote a yr ago"

 

"who are you?"

 

you can guess the rest.......told em to shove it....:winkie:

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steve.g

Joined:

Jan 08

Posts: 5770

steve.g says:

try hastings direct, people!

couteous, cheap, great service.

 

 

 

and, hastings, if yer watching, cross my palms with silver...:winkie:

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