Skip to content

General Kawasaki - poor customer service. General

You are in... Forums > General > General > Kawasaki - poor customer service.

Got something to say?

Got something to say?

Go to most recent reply



Feb 10

Posts: 14

BlackER6F says:

Kawasaki - poor customer service.

My 2008 ER6 has, what is in my opinion, an unacceptable amount of rust on the rear subframe, the most obvious being on the rear shock mount. You can see that the paint has all but gone, so it must have been a poor coating.  I complained, emailing photos, Kawasaki and they said take it to a main dealer for an inspection. All that happened was a service advisor emailed photos just like I had done. Some inspection. Kawasaki have now said they won't do anything and it's "weather damage". This is the laziest, vaguest load of crap i've ever heard. They didn't even say bad weather, just weather. When is there not weather?:mad:  

Reply to this Topic  
  • Posted 5 years ago (25 May 2010 19:08)

Post a message in General

Fields marked with an asterisk * are required


Please note. You cannot submit more than 4000 characters as a message.

Upload image(s) from your computer (up to 3 images)


Terms of use

Use of our community areas and forums is subject to important terms of use. By joining our community and using the features you agree to be bound by these terms. See terms of use below. 

52 Black Shadow


Apr 03

Posts: 651

Inferiour paint?

I read somewhere that the paint used on bikes (and I presume cars) had been changed to a water based paint due to concerns over the safety of the paints in use at the time.


Is this why the durability is not so good?  Agree Kawasaki (and BMW) appear to be worse than most, but all seem to be suffering.


Ride safe,



Reply to this Topic


May 10

Posts: 9

gsxwarby says:


I had same problem did not like the er6 at all got rid got suzuki better bike better finnish good luck with yours

Reply to this Topic


Mar 09

Posts: 768

jonny68 says:

poor quality

 I agree that bikes reached a pinicle about 10 years ago when build quality and performance were good . My Bandit 98 supposedly was of poor build quality for the time but by todays standards it is superior to many mid market bikes comming off the production lines.Its 12 years old now and has very little corrosion to either frame or components. 


[This Reply has been modified by the Author]

Reply to this Topic


Nov 02

Posts: 1336

norris says:


forget, if you actually dare use your bike that you've paid an arm and a leg for, you'll be stung even more if you do more than 600 miles a year. (Dealer was happily showing me is stock of 1 and 2 year old bikes with an average of 800 miles on them). When I told him my 4 year old bike had 35,000 miles on it he said to try and sell it privately as he didn't want it.

Most of the clothing you buy is made in China/Vietnam/Pakistan and is manufactured for pennies, but the prices quoted are simply rip off for the poor quality a lot of kit is.

My old Alpine star boots (made in Italy) are really well made, the new ones I bought (made in China) feel like cardboard rather than leather.

Reply to this Topic


Compare Insurance

Save money by comparing quotes. It's quick and easy

Motorcycles for sale


It's only £13.99 to advertise your motorcycle on MCN

Sell your Motorcycle

Motorcycle pricing tool

New! Find used bike prices