Really? Not from my experience!
Just to be clear, and according to Harley-Davidson's own web site, this promotion only covers new 2010 model-year bikes purchased between 1st October and 30th November 2010.
I recently purchased a 2010 model-year Harley-Davidson softail, which I paid for on 30th September 2010; less than 24-hours before this 2-year extended warranty promotion started. My bike was registered in early October.
The dealer said that my bike didn't qualify for this promotion as, technically, it was purchased the day before the promotion began. I contacted Harley-Davidson Customer Support to ask them if they would include my bike as a gesture of goodwill, as I had missed the promotion by just one day, and I hadn't been made aware of it by the dealer. I received the following reply from the Customer Services Manager, and I quote:
'The Model year goes from September to September so if you bought a brand new bike in September the bike would be a MY11 bike, regardless if the bike’s model was carried on from MY10 or was bought in 2010! '
How does that work then?!
It's clear to me that Harley-Davidson have no intention of offering a goodwill gesture on my bike, but of even more concern is that their Customer Services Manager believes that a 2010 bike - if purchased in the new 2011 model year, ie, September - automatically becomes a 2011 model year bike!
I would love to know if anyone actually qualified for this promotion on a 2010 model year bike.