EX02 Storm Shield Heated Gloves
Hi, I too have had the exact experience, although I have to say my Storm Shield gloves lasted a few months before the left glove stopped working. I tried swapping the cables round between gloves to check if a dud connection had occurred, but still the left glove did not work. This was the second pair - the first pair the right glove stopped working after a few months of moderate use, and after contacting EX02 directly, they sent me a brand new pair straight away.
Again, a few months later the left glove went wrong, and this time when I contacted EX02 they sent me the 'fab roc Storm Guard' version, (more expensive), which I believe is the one mentioned by FastLaneFrank. I agree with him, they barely heat up at all, and my little pinkies were numb on a cold April morning. Not so with the Storm Shield gloves, but they had stopped working!! I have contacted EX02 again, because not only do these new gloves not heat up, the right thumb has been stitched so that it is shorter, and squashes my thumb into the end of the glove, causing considerable discomfort (& distraction) when riding.
I have to say that until now their customer service has been excellent. They have always replaced the gloves quickly, (& and also my foot insoles which stopped working after a few months), the Storm Raider heated vest is still going after a year and two washes! But the gloves are becoming a real problem. Why can't EX02 fix this fault if it is obvious that several people are having the same problem?
I love the fact that they heat the back of the hands, and the Storm Shields do heat up to a nice temperature. They just need to be more reliable for longer.