got dementia. Tests in October, was supposed to see doc next week to go through results. Which was bad enough. I called 'em and they said they'd brought the appointment forward, following my moaning, and he's missed it.
"Why didn't you tell us, you'd moved the appointment ?". "We did we phoned you (me)". "No you didn't. Did you write to confirm?" "No, and it'll be March now"
I wrote to the home care woman, to record the things going wrong with mom's home care. E-mail back, after I sent reminder, "We are going to re-assess the funding".
In other words "Stop moaning, and especially recording our incompetence, or we'll cut your funding". They won't cut our taxes accordingly, obviously.
I just think a better system, would be one of private health care / insurance, then I could be the one, threatening to cut their funding.