I hope this meets the right audience, as I'm in a bit of a pickle. I've not been on the forum in ages, as I've simply not been riding.
Last summer when my insurance was due for renewal, I put it off as I had only been out on the bike about 3 or 4 times all year to that point and my bike was just taking up room in the garage.
I completed the V14 (for SORN reasons) and sent my tax disc back to the DVLA, completely forgetting about the £25 tax refund due (half of the full year tax value).
About 4 weeks ago I got a very threatening letter from the DVLA telling me I had to pay £100 fixed penalty notice for not insuring my bike. So, I gave them a ring to advise them that it was SORN and that I'd sent the tax disc back months ago.
After going round the houses calling this department and the next, finally someone was able to tell me that they never received (or lost) my SORN declaration. I sent them copies of the completed SORN and tax disc, and asked them to ensure this was processed so I could put the matter to bed.
I wrote to the department dealing with the penalty notice explaining what had happened, and enclosed copies of everything I had to confirm that my bike was off the road, etc. A few days later, I received a 'blah blah' letter in reply which completed avoided anything I asked them to investigate. All it said was "you should have done this... you should have done that... blah, blah, blah". You get the point.
I then received a letter from the department that deal with SORN asking me to completed the enclosed statement (that the bike had been off the road), and the enclosed V33 form... which wasn't actually enclosed... which I had to call their office to get a copy.
I've since written to the penalty office to complain about the reply they sent, as it was just a 'blah blah' and didn't answer any of the real issues of my case. I've sent a letter of complaint to the SORN office as they have delayed matters by not sending out the V33.
I've also sent back everything asked to sort out the SORN issue. I've now got 3 or 4 days to resolve the matter before they escalate matters, but neither department I've been dealing with have replied to the letters and documents sent.
Is there anything else I can do? I don't feel like paying the penalty notice, as I've not operated outside the law and sent them all the documents as required. Quite happy to take the matter to court, as there must be others in my position that are getting a raw deal from a new law that’s supposed to keep proper nasty uninsured drivers off our roads.
I want to have the chance to turn round to the MIB and DVLA and say, “hey... you work for us law abiding punters... not the other way around”. Anyone know of a number to call to speak to someone who can resolve the issue quickly? I’ll take the case to my MP, but I don’t think they have another local surgery for some weeks.