I did ask the Citizens Advice about the block servicing tactic, as I thought it was illegal for them to create that 'monopoly'.
My arguement is, when I bought it, the bike was coming out of warranty. So why would I have had it serviced by Triumph, to uphold a warranty I didnt have anyway.
This issue should have been dealt with them under a good will gesture, not mattering who serviced the bike. The pin just should not have snapped, end of. I even asked them to supply parts at cost price, they wouldnt have lost out in anyway. Again they declined to help.
My other arguement is that no Triumph service would have prevented this. The bike uses so much oil between services, I have had to check it weekly to keep it topped up. So what is telling me that this bike was not run low on oil between its 500 mile, and 3000 mile service, when I didnt own it. Whats telling me the damage wasnt caused to the pin due to oil starvation at that point. My estimates are, that in that period, and the owner being a relative newbie, he could have gone through 2litres of oil in that service period.
But..... I could rattle on and on about this till im blue in the face. You can all read through the thread and take out of it as you wish. I am yet to have someone on here say that I am being un-reasonable in all of this.
Anyway.... The letter has been sent, and I have ACIC the resident solicitor waiting to respond to their answer.