Honda sorry as insurance customers queue

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Since we announced the launch of Honda Insurance on Monday, the firm has been struggling to cope with interest.

A spokesman said: " The initial response to Honda Insurance has been staggering, with call volumes well above those we predicted. To help cope with the demand we have drafted extra resource on to the phone lines and we are now operating with 10 operators at all times. Hopefully customers will see a big improvement in the response times moving forward.

" We can only apologise to all our customers who have experienced a long hold on the phone. The good news is that for most of them the wait has been worth it, as customers are reporting significant savings. "

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MCN Staff

By MCN Staff