Ad closing in seconds....

Rivetted to Frank Thomas

Published: 02 November 2008

Updated: 19 November 2014

In the days of almost non existant customer service, it gives me great pleasure to tell you about super dealer and manufacturer service.

The sleeve fasteners for the thermal inner on my Frank Thomas XTI textile jacket had become unstitched making it difficult to remove my arm without the sleeve coming out with it.

The jacket was taken in on the Friday to Rivetts of Hull and a replacement ordered by the super-friendly Gary.

Come the following Wednesday I am the proud wearer of a brand new XTI jacket. Well done Frank Thomas for its no quibble approach.

As a result my next purchase will definitely be another Frank Thomas product from Rivetts.

Bauer Media

Bauer Media Group consists of: Bauer Consumer Media Ltd, Company number: 01176085, Bauer Radio Ltd, Company Number: 1394141
Registered Office: Media House, Peterborough Business Park, Lynch Wood, Peterborough, PE2 6EA H Bauer Publishing,
Company Number: LP003328 Registered Office: Academic House, 24-28 Oval Road, London, NW1 7DT.
All registered in England and Wales. VAT no 918 5617 01
Bauer Consumer Media Ltd are authorised and regulated by the FCA(Ref No. 710067)