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Why you can rely on a buy from New Bikes Direct

Published: 22 April 2001

Updated: 19 November 2014

COLIN KAY is a Scot. He is also a senior bank manager for a major High Street concern. In short, he knows a thing or two about the value of money.

Perhaps that’s why he is the first person to have a bike delivered after ordering through’s NEW BIKES DIRECT.

The result is a lifetime’s ambition fulfilled for Colin. He hadn’t bought a brand new bike before. He didn’t think he could afford one… until he looked at the prices on this site.

" I sold a 1996 FireBlade privately in October. I wanted another bike but I was expecting to have to buy a used one about a year old, " he said when we joined Carnell-City to deliver his new ZX-9R to his Edinburgh office on Thursday (April 5).

As the red Kawasaki was slowly wheeled off the van Colin’s eyes lit up.

" It’s everything I was hoping for. It looks fantastic, " he said.

Now, let’s not forget that this is the first bike delivered after an order through Surely there must have been a hiccup or two?

" Everything has been really smooth, it’s all gone without a hitch " said Colin, handing over his bankers draft for just over £6000 (and that included the fitting of an alarm).

The 41-year-old sports bike fan let his mouse do the walking in our New Bikes Direct section. You’ll find it by clicking on Bikemart TM in the navigation bar above.

He understood that by clicking to make his inquiry he hadn’t commited himself to anything, that he didn’t need to punch his credit card number in, that no money had to be transferred on line.

His online inquiry resulted in a swift call back from Carnell-City (now, you can also buy from DK on NEW BIKES DIRECT) to work out the deal that best suited him.

We’ve linked up with Britain’s biggest dealers because they can offer you the biggest savings, not only on the cost of the bikes (just look to see if you don’t believe us) but also through amazing finance deals that put a new bike in anyone’s reach.

" I got a call back and when it came they were very helpful and professional. Everything was handled very well, " said Colin.

" I got the feeling they were putting a bit of an effort in, that they were trying to be as helpful as possible. When that happens it makes you feel good, like you are happy to do business with these people. "

You’re guaranteed great prices through New Bikes Direct. But at we wanted to be sure you were getting all that (with free delivery included) with top quality service, too.

So we followed Colin’s ZX-9R from the Carnell-Direct PDI centre in Doncaster to its new home in Edinburgh.

We saw that all bikes are expertly prepped in the workshops, given a final cleaning flourish to make sure they arrive showroom fresh, and then meticulously checked to ensure the bike they are bringing to you is exactly what you ordered.

The delivery driver goes so far as to check your tool kit is in its place under the saddle and that all accessories that should be there are in place. He’ll check the frame and engine numbers match up with the registration document and that the bike is taxed, before carefully loading it.

Great care is taken to ensure the bike cannot be damaged in transit.

The new owner is contacted before the driver gets on route to arrange a convenient delivery time, and the driver keeps in contact with you throughout his route to let you know his arrival time.

Like Colin said: " Everything goes very smoothly. "

We’re happy with the process, Colin is happy with the process. We’re sure you will be, too.

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