2017 - 2021 Suzuki Burgman 400 review | Dependable A2 maxi-scooter gets a sporty makeover


  • Modern take on the maxi scooter
  • Practical and cheap to run
  • Comfortable and nimble ride

At a glance

Owners' reliability rating: 4.6 out of 5 (4.6/5)
Annual servicing cost: £90
Power: 30 bhp
Seat height: Low (29.7 in / 755 mm)
Weight: Medium (474 lbs / 215 kg)


New N/A
Used £2,500

Overall rating

Next up: Ride & brakes
4 out of 5 (4/5)

Additional words by Alison Silcox and Adam Child

The Suzuki Burgman 400 scooter is an A2-licence friendly middleweight twist-and-go. Its 2017 update brings this large scooter up to date, with the firm improving performance, reducing the overall weight by 7kg, and giving it a slimmer, sportier look.

It’s nimbler around town and the revamped 400cc single cylinder engine is now Euro4 compliant and has improved low to mid-range torque. This ensures a swift and progressive ride on the open road.

The 2017 model went on to be replaced by the 2022 Suzuki Burgman 400 which was subtly updated for Euro5 and to keep up with new competition from rivals like the Yamaha XMAX 300 and Honda ADV350.

Suzuki Burgman 400 on the road

Big scooters are used for just about everything in Europe: touring, weekend blasts, two-up trips to the beach. And yet in the UK we view them as the preserve of kids in hoodies, bike thieves, and wealthy middle-aged commuters.

Scooters may not be fashionable with motorcyclists, but when it comes to commuting they tick all the boxes and are fun beyond the city’s limits, too. Maybe we can learn a thing or two from our European cousins after all.

While it's a seriously practical, low-cost scooter, there's also a large enthusiast scene for the Burgman. After you've read this review and our owners' reviews, why not join the fun at Maxi-muppets.co.uk?

Suzuki Burgman 400 updated for 2021

A side view of the 2021 Suzuki Burgman 400

Suzuki are taking the fight to their mid-sized maxi scooter rivals in 2021 with major updates to their Burgman 400 range.

Now Euro5 compliant, helped by an extra catalyser, the 28.6bhp 400cc twist-and-go single is said to have improved throttle control, plus ‘balanced’ low to midrange torque. This is achieved through a number of alterations, including revised cam profiles, piston, injectors and twin-plug cylinder head - which ae also claimed to improve fuel consumption.

Keeping everything upright on slippery city streets is a new traction control system, plus a revised ABS unit – now said to be a whole 36g lighter (every little helps!) The brand’s one-touch easy start system included, too. The Burgman becomes even more practical thanks to 42 litres of underseat storage, plus an additional 6.3 upfront with 12V charging socket.

All of this is nothing to the city rider without security and the Burgman gets an immobiliser system, magnetic ignition barrel cover and the ability to pass a chain through the bodywork and around the frame.

The 2021 Suzuki Burgman 400 will hit the market in September costing £6799, so keep an eye out for that full review coming soon.

Read on for our definite verdict of the 2017-on Burgman 400...

Ride quality & brakes

Next up: Engine
5 out of 5 (5/5)

Rider comfort is improved and the seating position of the new 400 is lower, roomier and inspires confidence. Seat height is increased to 755mm, has been made narrower, has a 20mm thicker pad and there’s an adjustable lumber support.  Newly shaped foot-boards make it easier to get feet down.

The Burgman's seat is really broad and padded and you get lots of protection from the elements. There's also plenty of room to get your feet in a forward or back position, which means you can stay comfy for longer.

Suzuki have made the frame more rigid, slimmed down the bodywork, overall weight is reduced by 7kg and replaced the 14-inch front wheel with a 15-inch rim. It’s more stable at speed but still manoeuvrable around town.

Suzuki Burgman 400 ridden in city

The seven-step preload adjustable shock, which is unique in its class, will suit any type of rider and is great when carrying a pillion.

The Burgman does get a bit out of its comfort zone in fast, sweeping bends but that isn't really what it was built for so this isn't a big surprise. Line holding is helped by dragging the bar mounted rear brake through bends.

Brakes are efficient, without being grabby and the ABS system is lighter, which contributes to the overall weight reduction. Like other maxi-scooters it has a parking brake located on the dash.


Next up: Reliability
5 out of 5 (5/5)

To keep up with Euro 4 regulations, the Burgman 400’s 30.5bhp, 400cc single-cylinder motor has a new catalytic converter and iridium spark plug.

Throttle response is smooth and the power instant, which is useful when you are in need of an extra little punch. There’s an increase in low to mid-range torque, compared to its predecessor, so it’s quicker to get up to speed.

A Euro5 version is on the way for 2021, with deliveries starting in September.

Reliability & build quality

Next up: Value
4 out of 5 (4/5)

The Burgman range has been around since 1998 so there should be no issues with reliability. However, previous models have suffered from problems with corrosion, so maintenance through winter months is key.

Our Suzuki Burgman 400 owners' reviews have a good score for reliability. There are a few tips there for luggage and equipment add-ons, too.

Suzuki Burgman 400 profile

Value vs rivals

Next up: Equipment
4 out of 5 (4/5)

It does a claimed 70mpg, which gives it a theoretical tank range of in excess of 200 miles. An Eco Drive indicator reminds you when you are getting a little throttle happy, this could help to improve the fuel economy further and save you some cash.

Large capacity scooters may not have taken the UK by storm yet, but their popularity in Europe and other parts of the world means there are plenty to choose from.

The Yamaha XMAX 400 is Yamaha’s answer to middleweight scooting and it’s slightly lighter and sportier than the Burgman with stronger brakes. The seat is a little higher, though, which is worth bearing in mind if you’re shorter legged.

Honda’s Forza 300 represents great value for money but is seriously down on power, producing just 25bhp. You get great fuel economy, though and the Forza will still edge over 80mph which is plenty for UK roads.

A relative new kid on the block, BMW’s C400X offers a European alternative with a funky, modern design and a fancy digital dash.

Suzuki Burgman vs BMW C400X

Suzuki Burgman 400 vs BMW C400X

We took the Burgman around the UK's toughest test route - the MCN250 - with the BMW C400X to see which would come out on top in the real world.

Despite their small engine size and presumed city-focus, both of these scooters shrugged off a very cold and tricky MCN250 with consummate ease. From motorway to fast A and B-roads through cities and villages, nothing fazed them and that speaks volumes for their practicality levels.

While the Burgman is certainly the more relaxed of the pair, making it more suited than the BMW for a commute that involves dual carriageways, for me the C400X is ultimately the better buy due to its agility, specification and accessories list.

The fact you can add the Connectivity dash makes it feel like a premium product with a longer lasting appeal than the Burgman, which although a solid performer is a little less inspiring or fun to ride as it feels a bit too workman-like in its attitude.


4 out of 5 (4/5)

The Burgman 400's new slimmer rear end slightly compromises under-seat storage. There is enough space for a full faced lid and riding jacket. The two glove boxes will hold daily essentials and one has a 12v charging point.

It is fitted with an immobiliser and there is an entry point in the bodywork to fit a chain through and lock it up. It features traction control, keyless ignition, an immobiliser and a TFT instrument panel that displays fuel level, mpg, oil and coolant temperatures, and even the optimum time to change gear.

For 2021, the Burgman 400 will have all LED lighting including daytime running lights.

All you get offered as official extras on the Suzuki are heated grips, knuckle protectors, a topbox and a taller screen.


Engine size 400cc
Engine type Liquid-cooled single
Frame type Tubular steel underbone
Fuel capacity 13.5 litres
Seat height 755mm
Bike weight 215kg
Front suspension 41mm telescopic forks, non-adjustable
Rear suspension Mono shock, adjustable pre-load
Front brake 260mm twin disc with twin-piston calipers
Rear brake 210mm single disc with single-piston caliper
Front tyre size 120/70 x 15
Rear tyre size 150/70 x 13

Mpg, costs & insurance

Average fuel consumption 70 mpg
Annual road tax £55
Annual service cost £90
New price -
Used price £2,500
Insurance group 7 of 17
How much to insure?
Warranty term Three years

Top speed & performance

Max power 30 bhp
Max torque 26.55 ft-lb
Top speed -
1/4 mile acceleration -
Tank range 200 miles

Model history & versions

Other versions

The Suzuki Burgman range

The Burgman 400 sits alongside the Burgman 200 and Burgman 125 - by modern standards it is really a middleweight. There also the Burgman 650 if you want something a bit more powerful.

Owners' reviews for the SUZUKI BURGMAN 400 (2017 - 2021)

5 owners have reviewed their SUZUKI BURGMAN 400 (2017 - 2021) and rated it in a number of areas. Read what they have to say and what they like and dislike about the bike below.

Review your SUZUKI BURGMAN 400 (2017 - 2021)

Summary of owners' reviews

Overall rating: 4.2 out of 5 (4.2/5)
Ride quality & brakes: 4.6 out of 5 (4.6/5)
Engine: 4.8 out of 5 (4.8/5)
Reliability & build quality: 4.6 out of 5 (4.6/5)
Value vs rivals: 4.6 out of 5 (4.6/5)
Equipment: 4.2 out of 5 (4.2/5)
Annual servicing cost: £90
4 out of 5 Fun ride
11 May 2022 by Burgman fan

Year: 2017

At 6’1” tall I need a little taller windscreen.

Ride quality & brakes 5 out of 5

Great ride with plenty of power and adequate brakes.

Engine 5 out of 5

6200 rpm’s at 67mph with my 250 pounds on it. 6900 rpm’s at 75 mph. Redline at 9k.

Reliability & build quality 5 out of 5

Fit and finish great.

Value vs rivals 5 out of 5
Equipment 4 out of 5

Taller and stiffer windscreen for riders over six feet would be good.

4 out of 5 By a Yamaha
25 April 2022 by Dunny

Version: An400am0

Year: 2021

Likes - Looks nice, comfortable and bigger under saddle storage compared to rivals Dislikes - some obscure mechanical problems twice unresolved by Suzuki and bikes replaced ( based on 5 bikes 2007 - 2021) plastic flaps on petrol, dash boxes are fragile screen tiny little protection I'm 5'7" poor throttle map it hates cruising at mid speeds e.g. 50mph clutch not the smoothest. Fuel gauge considerably inaccurate

Ride quality & brakes 5 out of 5

Nice comfy ride

Engine 4 out of 5

Delivers decent throttle response all the way to red line but throttle map seems poor with occasional poor cruise in mid range not the smoothest

Reliability & build quality 3 out of 5

Had 5 bikes 4 had reliability issues, seem good enough quality for money though some body plastics should be made better

Value vs rivals 4 out of 5

Frequent servicing 3500miles though similar to rivals

Equipment 4 out of 5

Marked down as fuel gauge way out reserve kick in when there is over a third left but do like large readout on dash and 2x trip meters (handy as 1 is used as fuel gauge??)

Buying experience: Bought 2020 model broke Down on way home took over a month of investigation with no result bike replaced. Had similar event in 2011 brand new bike occasionally stalling no reason found...bike replaced no fault found

5 out of 5
20 July 2020 by Flogged the sports bike 61

Year: 2018

Cracking scooter cheap miles for smiles it's a well balanced performer there's not much to not like I personally struggled with the scooter concept most of my bikes have been sports oriented now I have got my head round it and wish I bought the scooter years ago or even as a second bike believe me you will not go far wrong and don't worry if fellow bikers don't give you the nod

Ride quality & brakes 5 out of 5

Full emergency stops can be achieved with the abs better than my previous burgman with the one disc

Engine 5 out of 5

Nice and smooth it does make a strange noise under full power scenarios you get use to it motorway travel a breeze just watch the side winds although not at anytime was the scoot not stable

Reliability & build quality 5 out of 5

It's new to me so far so good don't forget to switch off the park lights or a flat battery is the result suzuki reliability should be almost guaranteed

Value vs rivals 5 out of 5

Only had the first sevice done by previous owner and bike shop pre purchase

Equipment 5 out of 5

Happy with the machine as it came delivered it's personal choice I had givi top box oxford heated grips fitted

Buying experience: I purchased over the phone with my old burgman as a deposit ex demo model purchased saved list price fully serviced suzuki guaranteed for another year no other dealer nr me could offer the same hence phone purchase

4 out of 5 "They mostly stop nodding - maybe they should try one...."
18 April 2020 by Spud

Version: Latest model

Year: 2018

Annual servicing cost: £120

screen is limited in weather protection, instrumentation and handling are very good as is seat comfort for rider and pillion, however, this writer is short in stature so the seat may be cramped for taller people.

Ride quality & brakes 4 out of 5

It's not a GS but we tend to use ours more than some other bikes we have owned, albeit grand tours are no longer our main form of riding! It's at it's best for transport, shopping or saving car parking fees - just what it's design target probably was! Longest trip was 100 miles and using the "feet forward" part of the foot boards proved comfortable.

Engine 5 out of 5

smooth, especially for a single, with good torque. Yes it is a 'twist and go' but after 5 minutes of riding you forget about clutches and gear shifting. Surprisingly quick off the mark and will easily cruise at 70MPH 2 up.

Reliability & build quality 5 out of 5

Was run in over a salty winter, 2018 -2019, and although I do use ACF-50, I'm pleased to report that all fixtures and fittings have remained blemish free - although the starter motor's casing, directly in the path of water from the rear wheel, has slightly tarnished.

Value vs rivals 5 out of 5

bodywork removal can add service time and cost, however, good MPG repays with use.

Equipment 4 out of 5

I recommend Givi "airflow" screen, Givi rack and top box, also added a 'Fender Extenda' to give additional weather protection to the lower front of the bike and radiator. Had the bike delivered with the factory heated grip kit which has proved to be a wise option. It would have been great if a GPS connection was provided somewhere on the dash/handlebars although there is a glove box outlet for mobile phone charging.

Buying experience: Bought from a dealer

4 out of 5 All you need!
30 September 2019 by Stephen Purves

Year: 2018

Annual servicing cost: £60

Best feature, engine and economy. Worst feature, seat comfort after a couple of hours.

Ride quality & brakes 4 out of 5

Twin front discs are good and it handles well although it crashes a bit on rough roads. Plenty of ground clearance.

Engine 5 out of 5

Pulls really well and cruises easy at 70-80mph. Accelerates well up to 70mph, then starts to tail off. Seen 85mph but it wasn't flat out and perfectly stable at that speed.

Reliability & build quality 5 out of 5

Easy to keep clean. Seems well made.

Value vs rivals 4 out of 5

Do my own servicing so price is for parts only. Rear axle oil is a pain as it means taking bodywork off and a large cast alloy cover underneath, but once done, it's easy next time. Smallest oil filter I've ever seen!!

Equipment 4 out of 5

I've fitted a screen blade extender, a front fender extender (huggers aren't available which is a shame as the engine takes all the rain and dirt off the rear wheel) 3 finger levers and handguards, but not Suzuki's own which are £185!!!!! Under seat storage only takes one full face helmet and there's no locks on the glove boxes under the handlebars.

Buying experience: Bought as an ex-demo with 740 miles on the clock and saved £1500.

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